Política de privacidad.
Política de privacidad.
🔒 Privacy Policy
SmartDeals ES
Last Updated: [2025]
1. Introduction
At SmartDeals ES, we are committed to protecting your personal data and your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
By using our website or placing an order, you agree to this Privacy Policy.
2. Information We Collect
We collect the following information when you visit our website or place an order:
2.1 Personal Information
Full name
Phone number
Shipping address (province, city, postal code, street address)
Email address (if provided)
Product ordered
Payment method (Cash on Delivery)
2.2 Automatically Collected Information
IP address
This is used for analytics, improving performance, and preventing fraud.
3. How We Use Your Information
We use your data strictly for:
Processing and delivering orders
Contacting you regarding your order
Verifying your identity and preventing fraudulent orders
Improving our services and website performance
Customer support
Legal compliance
We never sell, rent, or exchange your information with third parties for marketing purposes.
4. Third-Party Sharing
We may share your information only with:
4.1 Delivery & Logistics Partners
To deliver your product to your home (Cash on Delivery).
4.2 Payment Processors
Only if you use online payment methods (if applicable).
4.3 Analytics Providers
Google Analytics, Facebook Pixel, or similar tools.
All third parties act according to GDPR requirements.
5. Data Retention
We store your data only for the time necessary to:
Fulfill your order
Process returns or disputes
Meet legal obligations
You can request deletion of your data at any time.
6. Your Rights Under GDPR
As a customer located in the EU, you have the right to:
Access your personal data
Correct your personal data
Request data deletion
Object to processing
Request a copy of your data
Withdraw consent at any time
To request any of these rights:
📧 support@smartdeals-es.com
7. Data Security
We implement several security measures to protect your information:
Encrypted data transfer (HTTPS/SSL)
Restricted access to customer information
Secure servers and anti-fraud systems
While we do our best to secure your data, no system is 100% immune to breaches.
8. Cookies Policy
We use cookies to:
Improve website performance
Save your preferences
Analyze traffic
Product recommendation
Track ads performance (Facebook Pixel / Google Ads)
You can disable cookies through your browser settings.
9. For Cash on Delivery Orders
For COD orders, customers must provide accurate delivery information.
We may contact you by phone or WhatsApp to confirm your order.
In cases of fraudulent or fake orders, we reserve the right to block the user or take legal action.
10. Contact Us
For any question regarding privacy:
📧 Email: support@smartdeals-es.com
🌍 Website: www.smartdeals-es.com
