🔒 Privacy Policy

SmartDeals ES

Last Updated: [2025]

1. Introduction

At SmartDeals ES, we are committed to protecting your personal data and your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

By using our website or placing an order, you agree to this Privacy Policy.

2. Information We Collect

We collect the following information when you visit our website or place an order:

2.1 Personal Information

• Full name

• Phone number

• Shipping address (province, city, postal code, street address)

• Email address (if provided)

• Product ordered

• Payment method (Cash on Delivery)

2.2 Automatically Collected Information

• IP address

This is used for analytics, improving performance, and preventing fraud.

3. How We Use Your Information

We use your data strictly for:

1. Processing and delivering orders

2. Contacting you regarding your order

3. Verifying your identity and preventing fraudulent orders

4. Improving our services and website performance

5. Customer support

6. Legal compliance

We never sell, rent, or exchange your information with third parties for marketing purposes.

4. Third-Party Sharing

We may share your information only with:

4.1 Delivery & Logistics Partners

To deliver your product to your home (Cash on Delivery).

4.2 Payment Processors

Only if you use online payment methods (if applicable).

4.3 Analytics Providers

Google Analytics, Facebook Pixel, or similar tools.

All third parties act according to GDPR requirements.

5. Data Retention

We store your data only for the time necessary to:

• Fulfill your order

• Process returns or disputes

• Meet legal obligations

You can request deletion of your data at any time.

6. Your Rights Under GDPR

As a customer located in the EU, you have the right to:

• Access your personal data

• Correct your personal data

• Request data deletion

• Object to processing

• Request a copy of your data

• Withdraw consent at any time

To request any of these rights:
📧 support@smartdeals-es.com

7. Data Security

We implement several security measures to protect your information:

• Encrypted data transfer (HTTPS/SSL)

• Restricted access to customer information

• Secure servers and anti-fraud systems

While we do our best to secure your data, no system is 100% immune to breaches.

8. Cookies Policy

We use cookies to:

• Improve website performance

• Save your preferences

• Analyze traffic

• Product recommendation

• Track ads performance (Facebook Pixel / Google Ads)

You can disable cookies through your browser settings.

9. For Cash on Delivery Orders

For COD orders, customers must provide accurate delivery information.
We may contact you by phone or WhatsApp to confirm your order.

In cases of fraudulent or fake orders, we reserve the right to block the user or take legal action.

10. Contact Us

For any question regarding privacy:

📧 Email: support@smartdeals-es.com
🌍 Website: www.smartdeals-es.com